CXO Site Lead, Customer Experience Operations – Amazon – Novato, CA (earnings: $31,200 – $56,800/year)

JOB DESCRIPTION

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Are you interested in joining our passionate team at Amazon, dedicated to making customer returns and pickups convenient at our Locker+ retail locations? Do you want to be at the forefront of innovation and customer service? Customer Experience Operations (CXO) within Amazon focuses on providing top-quality service and creating personal connections with our customers. As a CXO Site Lead, you will represent Amazon and contribute to a culture of customer obsession, trust, and continuous learning.

REQUIREMENTS AND NECESSARY SKILLS

  • High school diploma or equivalent
  • Must be 18 years or older
  • Experience in training others

PREFERRED QUALIFICATIONS

  • 1+ years of leadership experience or Amazon experience
  • 1+ years of retail or customer-facing experience

BENEFITS AND SALARY

Amazon offers a competitive salary ranging from $31,200/year to $56,800/year, depending on market location and experience. In addition to base pay, Amazon provides equity, sign-on bonuses, and a full range of benefits including medical and financial packages. Visit our employee benefits page for more details.

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APPLICATION PROCESS

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This position will be open until filled. Interested candidates can apply through our internal or external career site. Amazon is committed to creating a diverse and inclusive workplace, and we are an equal opportunity employer. If you require accommodation due to a disability, please visit our disability accommodation page for more information.

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