Digital Support Experience Program Manager – Google Cloud

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Job Opening: Program Manager, Digital Support Experience, Google Cloud

Location: Waterloo, ON, Canada

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Experience Level: Mid level

Job Description

Google Cloud is seeking a Program Manager for Digital Support Experience to lead complex, data-driven projects from end to end. In this role, you will work closely with a cross-functional team to identify opportunities for product and service improvements, manage project lifecycles, and drive product strategy. You will be responsible for using data analysis, AI, and project management skills to enhance the overall customer experience.

Requirements and Necessary Skills

Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience
  • 3 years of experience in program or project management, data analysis, business intelligence, or customer support operations
  • Experience working with SQL and connecting and summarizing large datasets

Preferred qualifications:

  • Experience with research, experimentation, A/B testing, statistical analysis methods, or maintaining data pipelines
  • Experience using GCP products
  • Ability to solve complex problems with a data-driven approach
  • Strong communication and teamwork skills
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Benefits and Salary

Google offers competitive salaries, comprehensive benefits, and excellent growth opportunities for its employees. As a Program Manager at Google Cloud, you will have the chance to work on cutting-edge technology and collaborate with a diverse team of professionals.

Application Process

To apply for the Program Manager position at Google Cloud, please visit the following link [insert link] and submit your application. The process may include interviews and assessments to evaluate your skills and qualifications.

Company Culture and Growth Opportunities

Google is committed to building a diverse workforce and creating an inclusive environment for all employees. The company values belonging, equal opportunity, and innovation. As a Program Manager at Google Cloud, you will have the opportunity to work on challenging projects, collaborate with talented individuals, and grow your career in a dynamic and supportive work environment.

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Google is an equal opportunity employer and does not discriminate based on race, gender, sexual orientation, or any other protected status. The company values diversity and strives to create a workplace where all employees feel welcome and respected.

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