Senior Outbound Product Manager – Applied AI – Customer Experience Opportunity

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Job Description

Google is currently seeking a Senior Outbound Product Manager, Applied AI, Customer Experience in Waterloo, ON, Canada, or Sunnyvale, CA, USA. The selected individual will be responsible for guiding products from concept to launch, working across various teams to ensure successful product development. This role involves engaging with customers and partners, gathering feedback, influencing product strategy, and advocating for differentiated features.

Requirements and Necessary Skills

  • Bachelor’s degree or equivalent practical experience
  • Minimum of 8 years of experience in product management or related technical roles
  • At least 3 years of experience developing or launching products within artificial intelligence or machine learning
  • Experience working with external customers and partners
  • Experience in the Conversation AI applications space or Contact Center AI (CCAI)

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Preferred qualifications for this role include a Master’s degree in a related field, 5 years of cross-functional experience, and expertise in pricing strategy and benchmarking. Strong understanding of AI models, infrastructure, application development, and cloud services is also desirable.

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Benefits and Salary

For US candidates, the base salary range for this full-time position is $168,000-$252,000 plus bonus, equity, and benefits. The final salary will be determined based on location, skills, experience, and education. Additional details about compensation will be provided during the hiring process.

Application Process

To apply for this position, interested candidates can share their preferred working location from Waterloo, ON, Canada, or Sunnyvale, CA, USA through the provided link. Applications require a resume and cover letter highlighting relevant experience and qualifications.

Company Culture and Growth Opportunities

Google values diversity and inclusivity, striving to create a workforce that reflects the users they serve. The company is committed to equal opportunity employment, regardless of race, gender, religion, or other factors. Google provides a culture of belonging and offers accommodations for individuals with specific needs.

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Working at Google provides the opportunity to collaborate globally, develop innovative products, and contribute to digital transformation across industries. Employees can expect growth opportunities, competitive benefits, and a supportive work environment focused on driving impactful change.

Overall, the position of Senior Outbound Product Manager, Applied AI, Customer Experience at Google offers a challenging yet rewarding experience for individuals passionate about technology, product development, and customer engagement.

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