McDonald's is one of the most recognized brands worldwide, built on core values of service, inclusion, integrity, community, and family. We're looking for a Customer Care Assistant to join our team and become the welcoming face of our restaurant, helping create a positive experience for every guest who walks through our doors.

Your responsibilities

  • Greet and welcome customers, including making children feel special with balloons and friendly interactions
  • Organize and support special events within the restaurant
  • Attend to specific customer needs and requests throughout their visit
  • Maintain high cleanliness standards in dining areas and restrooms
  • Communicate proactively with customers and report satisfaction levels to the manager

Your profile

  • A genuine, warm smile and natural ability to connect with people
  • Friendly, courteous, and helpful attitude that comes naturally
  • Strong communication skills, including active listening and confident face-to-face interaction
  • Comfortable working in a fast-paced, high-energy environment
  • Team player who can stay energetic and productive throughout shifts

What McDonald's offers you

  • Holiday pay
  • Service awards recognizing your contributions
  • Meal allowance during shifts
  • Employee discounts with popular high street and online retailers

If you're someone who thrives on making people feel valued and enjoys being part of a dynamic team, we'd love to hear from you. Apply today and help us create memorable experiences for every customer who visits our Edinburgh restaurant.