Join Our Team as a Customer Care Assistant

McDonald's is one of the most recognisable brands in the world, built on values of service, inclusion, integrity, community and family. We're looking for a part-time Customer Care Assistant to be the welcoming face of our Stirling restaurant, ensuring every guest has a positive experience during their visit.

Your responsibilities

  • Greet and welcome customers, including making children feel special with balloons and friendly interactions
  • Support and help organise special events within the restaurant
  • Attend to specific customer needs and requests throughout their visit
  • Maintain high cleanliness standards in dining areas and restrooms
  • Build positive communication with guests and report on customer satisfaction to management

Your profile

  • A genuine, warm smile and natural ability to connect with people
  • Friendly, courteous and helpful attitude that comes naturally
  • Strong communication skills, including attentive listening and confident face-to-face interaction
  • Ability to stay energetic, efficient and productive in a fast-paced setting
  • Team player who thrives in a lively, high-energy environment
  • Must be over 18 and available to work until 1am

What McDonald's offers you

  • Holiday pay
  • Service awards recognising your loyalty
  • Meal allowance during shifts
  • Employee discounts with popular high street and online retailers

This role is ideal for students seeking flexible hours around their studies. If you're ready to bring positive energy and great customer care to our team, we'd love to hear from you—apply today!